Internet Update
By glenn on Jun 12, 2010 | In News | 1 feedback »
As promised I have decided to update on my Internet woes!
Yes I left Xnet only to go to Vodafone however I have since phoned and gone back to Xnet... I must say I'm a little pissed off by Vodafone and there crap speed. Also I am pissed at them telling me I'm in a red zone which allows me to a discount of $10 per month from my bill. NOT SO apparently! I phoned and spoke to customer services only to almost have a argument with the guy. He was really shitty when I mentioned the red zone and told me that I would have been told at the start that I wasn't in the zone.. Crap service I say. Full of advertising about it and even when I checked there on line checker to see if I was it showed that I was. So Vodafone sucks BIG time.
Oh and here is a link about it that I got via twitter (Thanks Kev) Now at least I know I was bloody right! Too late though cause yesterday I spent all bloody day on the phone to Xnet. First they say fusion is the way to go, Ok I said sign me up... No said the women you’re better off purchasing the adaptor for the router as this allows me to use my analogue phone as it changes it into a digital phone. Then she said phone back up and we can get the ball rolling.
Off we shot to PB computers and $140 later we get the adaptor :o) I phone up and now I'm talking to some guy.. Sweet I thought sign me up to this fusion please.. No problem sir he said.. Oh by the way do you have an alarm at your house he asked. Yes was my reply Oh did our last operator tell you about fusion and alarms he said.... No I replied, Oh there could be a problem then. Shit I thought...
At the end of the day I had to phone our security monitoring firm to see if they can change me to a IP service. Yeah sure the guy said BUT!
End of the day they want approximately $180 call out fee plus, they had meant to get back to me but of course they haven't. So the whole affair has sucked BIG time. I'm not happy with any of these idiots. Why do businesses employ idiots? Is it just to get our hard earned money then kick us all to the side after making money from us?
I now wonder if the Internet is worth all this hassle. Easy solution disconnect the bloody alarm! So at this stage I have again opted for the connection I used to have with Xnet without this fancy bloody fusion and now have a brand new out of the box adaptor worth $140 sitting next to me
Grrrr one braced off Internet user...
1 comment
So what internet provider do you recommend now :O)?
Leave a comment
| « Coming to an end | Count Down » |